Last updated: March 1, 2022
If you reside outside of North America, your relationship is with Tokyo Electron Device Limited (TED Japan), which is the controller with regard to your personal information collected by TEDAI, and the laws of Japan apply.
Please note that in order to use our apps and websites, you authorize TEDAI to transfer your personal information across national borders and to other countries where TEDAI and its partners operate, including the United States. The privacy protections and rights of authorities to access your information in these countries may not be equivalent to those in your country. We will only transfer your personal information to these countries where permitted to do so by law and we will take steps intended to ensure that your personal information continues to receive appropriate protections.
If the content or information that you store on TEDAI apps or websites contains personal information of other individuals, you must be legally permitted to share the personal information with TEDAI.
1. Information Collected by the Company
The personal information of Consumers collected by the Company and the status of disclosure of such personal information to third parties and other relevant matters are as follows. The Company does not sell the collected personal information to any third party. In addition, when a consumer uses the Company's websites or services, it is not possible for other businesses to collect personally identifiable information on the consumer's online activities in chronological order and across different websites.
|Category||Collected Personal Information||Collection Source||Business and Commercial Purposes of the Collection||Disclosure to Third Parties||Categories of Third Parties to Whom Personal Information is Disclosed|
|Identifiers||Real name, postal address, online identifier, email address||Websites, application software||Support, communication and marketing of products and services||No||None|
|Personal Information Listed in California Customer Records Statute||Name, address, telephone number, employment||Websites, application software||Support, communication and marketing of products and services||No||None|
|Commercial Information||Record of services used||Websites, application software||Support, communication and marketing of products and services||No||None|
|Internet or Other Similar Electronic Network Activity||Browsing history||Websites, analytics, application software||Measurement of use of the services and products||No||None|
|Professional or Employment-related Information||Company name||Websites, application software||Support, communication and marketing of products and services||No||None|
2. No Use of the TEDAI’s Apps and Websites by Person under 18 Permitted
The Company intends only persons who are 18 years or older to use the TEDAI’s apps and websites. We will not knowingly collect, use, or sell any personal information from persons that we know to be under the age of 18. If you are not 18 years or older, please do not use the TEDAI’s apps and websites.
3. California Consumer's Rights under the California Consumer Privacy Act of 2018 (“CCPA”)
The CCPA grants specific rights regarding personal information to California residents and consumers.
3.1 Right to access
Consumers may request the Company to disclose certain information related to the collection and use of their personal information in the last 12 months. The Company will disclose the following information concerning the last 12 months after we receive your request and verify the method of exercise and your identity:
i. Categories of any personal information acquired by the Company concerning such Consumer within the past 12 months;
ii. Categories of the source of collection from which the personal information under (i) above was collected;
iii. Business or commercial purposes of acquiring or selling personal information under (i) above;
iv. Categories of third parties with whom the Company shares the personal information under (i) above;
v. Specific content of the personal information under (i) above;
vi. Categories of the personal information of the relevant Consumer sold by the Company in the past 12 months, and categories of third parties to whom the Company sold per each category of the relevant personal information; and
vii. Categories of the personal information of the relevant Consumer disclosed by the Company for business purposes in the past 12 months, and categories of third parties to whom it was disclosed per each category of the relevant personal information.
However, we will not disclose if we are unable to verify your identity or the following information:
i. government-issued personal identification number such as a social security number or driver's license card number;
ii. user id and company id;
iii. health insurance or medical identification number;
iv. account password;
v. security-related questions and answers;
vi. unique biometric data obtained by measurement or technical analysis of human characteristics; or
vii. any other information necessary to verify your identify.
3.2 Right to request deletion
With certain exceptions, consumers may request the Company to delete their personal information that the Company collects and maintains. Upon receipt of the request, the Company will verify the exercise method and the identity of the requesting consumer, and will delete, or will instruct the service provider (if any) to delete, the relevant Consumer's personal information from the Company's records unless an exception applies.
The Company may not be able to accept deletion requests if the Company or the service provider needs to maintain the information for the following purposes:
・To complete transactions for which the Company has collected personal information, to provide goods or services requested by the consumer, to take actions reasonably expected within the context of a continuous commercial relationship with the consumer, or to perform any contract with the consumer;
・To detect security incidents, to protect against malicious, fraudulent, unauthorized or illegal activities, or to hold responsible any persons liable for such activities;
・To debug to identify and repair errors that prevent existing intended functionality;
・To exclusively allow internal use reasonably tailored to the consumer's expectations pursuant to the relationship between the consumer and the Company;
・To comply with legal obligations;
・To engage in public or peer-reviewed scientific, historical or statistical surveys of the public interest in compliance with all other applicable ethics and privacy-related acts when the deletion of information could render the outcome of the study impossible or materially prejudicial if the consumer has previously given informed consent;
・To use the consumer's personal information internally within a business operator in a lawful manner that conforms to the context in which the consumer provided the information; or
・To exercise free speech, to secure the right of other consumers to exercise free speech or to exercise other rights granted by law.
In addition, since it is difficult to recover the personal information once it is deleted, for the sake of certainty, if a request for deletion is made, the Company will contact you again for confirmation. Furthermore, please note that, in the event of deletion in response to a request, we will retain records of such requests in accordance with laws and regulations.
3.3 Opt-out rights
The Company does not sell personal information as defined by the CCPA.
3.4 Exercise of Your Rights
In order to exercise your rights to access and to request deletion, please use our website form or mail your request to the address provided in "Contact Information" below.
Only you or your agent may make requests related to your personal information.
The Company will verify your identity upon receipt of any such request for access or deletion. Your request is unacceptable if we are unable to verify your identity.
・If you have an account with a password that the Company manages:
We will verify your identity through the existing authentication method.
You will be required to recertify before disclosure or deletion.
If we suspect fraud or a malicious claim, we will verify your identity in accordance with "If you do not have an account with a password managed by the Company" below.
・If you do not have an account with a password managed by the Company:
The Company will ask you two or more questions about any request to disclose "Category" of your personal information in order to verify with reasonable certainty that you are the one requesting this information.
With respect to a request for disclosure of "Details" of personal information, the Company requests that you separately submit a written request in order to verify with reasonably high level of certainty that you are the one requesting this information. We will provide you with more details when you actually made the inquiry.
※ In relation to a request for deletion, in order to confirm that the request is from the consumer with reasonable or reasonably high level of certainty in accordance with the sensitivity of the personal information and the risk of adverse effects due to inappropriate deletion, we will confirm the requesting person's identity by one of the methods described above according to the subject information.
※ If requested by an agent, we will require and confirm the agent authorization form (e.g. power of attorney).
No fees or other commissions will be charged by the Company to process or respond to legitimate requests unless they are clearly groundless, repetitive or otherwise manifestly excessive. If the Company determines that a request from a consumer is clearly groundless, repetitive or otherwise manifestly excessive, we will either reject the request after notifying the reason thereof to the Consumer or will accept the request by charging reasonable fees after considering the costs required to provide the information. In such case, we will provide you with an estimate of the fees before we respond to your request.
The Company will not discriminate against any consumer in exercising his or her rights under the CCPA. Unless permitted by the CCPA, the Company will not discriminate against any such consumer by:
・refusing to offer goods or services;
・charging different prices or interest rates for goods or services (through granting discounts or other benefits, or imposing penalties);
・offering goods or services of a different level or quality; or
・suggesting that you will receive goods or services at different prices or interest rates, or at a different level or quality for the goods or services.
However, the Company may offer certain financial incentives or different pricing or services (hereinafter referred to as "financial incentives") as permitted by the CCPA in connection with the acquisition, retention or sale of personal information, that may result in different level of pricing and quality of the products or services offered. In proposing financial incentives, important conditions will be clearly presented in advance and the prior consent of the consumers will be obtained. The Consumers may revoke this consent at any time.
4. Updating or Correcting Personal Information
You may update or correct your personal information by using our website form or mailing your request to the address provided in “Contact Information” below.
5. Do Not Track Feature
6. Third Parties
Other than to the companies belonging to the Company for the purposes set out above, and except as described in this policy, we do not sell, trade, or otherwise transfer your personal information or general information to third parties without informing you in advance. We provide some of our services through contractual arrangements with affiliates, services providers, partners and other third parties (collectively, “service partners”). Our service partners may use your personal information to operate our apps and websites and to deliver their services. For example, your data may be transferred to website hosting partners and other parties who assist us in designing and operating the website, executing services, or helping us analyze collected data. These parties will only use your data for the purpose of carrying out the work as agreed with us and will be required to keep the information confidential. We will encourage our service partners to adopt and post privacy policies. However, the use of your personal information by our service partners is governed by the privacy policies of those service partners and is not subject to our control. Please also see Paragraph 5 on how we will respond to “do not track” signals.
- By website form:
- By mail:
Tokyo Electron Device America, Inc.
927 Corporate Way
Fremont, CA 94539
Technical support etc.